|
At ICCI, we thrive on our customers' results. We extend the value of our services by:
Developing Talent - Within your organization. we'll develop the product champions, power users, early adopters and system stewards that will return value through the system life cycle and beyond.
Providing Training and Mentoring - Our training and mentoring programs are unequaled in the industry. We can make your people experts like us simply because we eliminate the noise and provide clarity and focus on meeting the tasks at hand.
Building in Efficiency - We'll optimize and streamline the support channels so that your people learn the best practices that drive your systems to their peak performance. From requirements and technical specifications to test plans and deployment plans to Help files and FAQs, ICCI's documentation and support provide clear visibility to your solutions' operational details.
We can point you to a number of successful efforts where we accomplished these results. These include:
- International Catalog Retailers - We've helped a number of ECommerce retailers find and serve customers in international markets. By building solid Ecommerce solutions on proven platforms, today, these companies are gaining ROI on the solutions ICCI provided.
- Specialty Marketers - Using search engine optimization and powerful CRM solutions, we've extended the reach of niche marketers seeking tiny segments of diverse markets.
- Municipal Government Operations - By building custom workflows onto an existing platform, we've pushed detailed operational requirements down to team and individual levels while maintaining enterprise level control and governance.
- Non-profit Agencies - Leveraging low-cost providers of various web services, we've built CRM solutions that keep agencies in contact with their constituents maximizing agency awareness and driving contributions over time.
| 
